Made-Whole-baby

Frequently asked questions

  • Made Whole is a small family-owned business, when I say, “we/us/our” I am referring to one person (myself) not a team or a robot. So please understand that information such as pricing, ingredients, delivery days and times my differ from time to time.

  • All Made Whole products are proudly home-made. You may find textures vary ever so slightly from batch to batch so feel free to loosen with a bit of breast milk, formula or water to suit your baby’s preference.

  • All customers need to be aware of a child’s allergies prior to exposing to new foods/flavours.

  • Made Whole products are prepared in an environment that may have been exposed to allergens i.e. nuts/seeds/dairy etc

  • Best used before 5 months, although we have no doubt they will have been demolished by then. Once defrosted keep for no longer than 48 hours in the fridge. We do not recommend refreezing once a meal has been defrosted.

  • Exposure, exposure, exposure!! It can take up to 15 exposures to a food before your little one enjoys it. Just because they turn away from a food doesn’t mean they don’t like it. It’s all new. It’s all a journey, so keep offering.

Made-Whole-baby-food

Delivery/Shipping details

  • Cut off for all orders is Sunday mid-day, unless sold out prior. Orders are dispatched on Tuesday, unless you have opted to ‘pick up’ at check out.

  • Sorry we do not offer nation-wide shipping. We do however deliver to over 100 postcodes across Tauranga, Waikato, Hamilton, Auckland and surrounding areas.

    Find out more about where we deliver to here. Delivery Details

  • If your address is outside of the delivery zone, your order may still be processed but you will be notified and refunded the amount of the purchase.

  • Minimum spend of $40 to qualify for delivery as the packaging and insulation is rather extensive to ensure your product arrives in the best condition possible.

  • Check out our delivery details and prices for each region here. Delivery Prices

  • We deliver to your front door with your goodies securely packed using insulated boxes lined with wool insulation to keep them snug and frozen.

  • Free pick up is available from Welcome Bay, Tauranga - please select this option at checkout.

  • Pick-up is to be organised via email. Pick-up days are Wednesday & Thursday between 1pm – 3pm

  • Visit our full Delivery details here.